At Hurstbourne Garage, the satisfaction of our customers is what matters most to us. To make sure that we work hard and don't let our quality and standards drop, we have become members of various professional schemes. Membership to these schemes requires us to be audited on a regular basis and also provides our customers with an opportunity to submit reviews of our performance when servicing or carrying out repairs on your vehicle or motorcycle. If you have any questions, talk to a member of our team today.
Hampshire County Council “Buy With Confidence”
As members of Hampshire Trading Standards’ Buy With Confidence scheme, we are fully audited by a Trading Standards Officer to ensure our trading practices are:
We have been checked for trustworthiness and compliance with consumer protection laws, are fully insured, provide clear pricing information and offer good customer service.
To get your “Buy With Confidence” trader directory or for more information about the scheme
As a Which? Trusted Trader, our business has undergone a rigorous application process so you can be confident you are using a reputable trader. To read the full code of conduct, please visit the FAQ section of the Which? Trusted Traders website www.whichtraders.co.uk. You can also submit a review here.
Motor Codes – Assurance for motorists
Motor codes is your route to reassurance. It’s where you can look to find a garage that signs up to the Trading Standards Institute-approved codes of practice. You can be guaranteed that a garage signed up to the code is open to transparency and scrutiny – from Trading Standards Institute, from Motor Codes and from customers, via the online review facility. We commit to:
Providing honest & fair services
Using open & transparent pricing
Completing work as agreed – and not carrying out extra work without your agreement
Using competent and conscientious staff
Providing a straightforward, swift complaints procedure